Your privacy matters. This policy explains what information we collect through robertharrold.com (the “Site”), how we use it, and the choices you have. We will never sell your personal information.
1. Who we are
The Site is operated by Robert Buys Houses, LLC, a Texas limited liability company (“we,” “us,” or “our”) on behalf of Robert Harrold. Robert Buys Houses also operates a separate real estate website with its own privacy policy.
2. Information we collect
Information you give us. When you fill out a form, join our email list, apply for the mentorship waitlist, send an inquiry, or give, we may collect:
- Your name, email address, and phone number;
- Your city and state, company or organization;
- Your interests, the topics you select, and the messages you write;
- Gift details, such as the fund you choose, amount, and frequency.
Information collected automatically. When you visit the Site, we and our service providers may collect basic technical information such as your IP address, browser and device type, pages visited, referring website, and the dates and times of your visits.
3. How we use it
- To respond to your messages, inquiries, and requests;
- To send the newsletter, resources, or updates you signed up for;
- To manage the mentorship waitlist and let you know when spots open;
- To process gifts and send payment confirmations;
- To understand how the Site is used and improve it;
- To protect the Site, prevent spam and fraud, and comply with the law.
4. Emails and text messages
If you join our list, we may email you about faith, business, programs, and updates. You can unsubscribe at any time using the link in any email.
If you provide your phone number and agree to receive texts, we may send messages related to your inquiry or request. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of any purchase or gift. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing purposes.
5. How we share it
We do not sell or rent your personal information. We share it only:
- With service providers who help us run the Site and our business, such as website hosting, our CRM and email platform, payment processing, and analytics. They may use your information only to provide services to us.
- To route your request. For example, if your inquiry is about real estate, we may pass it to Robert Buys Houses so they can respond.
- When required by law, or to protect our rights, safety, or property, or that of others.
- In a business transfer, such as a merger, sale, or reorganization, subject to this policy.
6. Cookies and tracking
The Site and our service providers use cookies and similar technologies to keep forms working, remember preferences, and understand how visitors use the Site. You can block or delete cookies in your browser settings, though some features may not work properly without them.
7. Payments
Gifts and purchases are processed by a third-party payment processor, such as Stripe. Your full card or bank details go directly to them and are not stored on our servers. Their handling of your information is governed by their own privacy policies.
8. How long we keep it
We keep your information for as long as needed to respond to you, provide what you signed up for, keep required records, and meet legal obligations. When it’s no longer needed, we delete or anonymize it.
9. Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security. Please don’t send sensitive information, such as Social Security or account numbers, through our forms.
10. Your choices and rights
- Unsubscribe from emails using the link in any email, or reply STOP to texts.
- Ask us to access, correct, or delete the personal information we hold about you.
- Depending on where you live, you may have additional rights under state privacy laws. We will honor those requests as required by law.
To make a request, contact us using the details below. We may need to verify your identity before responding.
11. Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
12. Third-party sites
The Site links to other websites and platforms, including Robert Buys Houses and social media. We are not responsible for their privacy practices, so please review their policies.
13. Changes
We may update this policy from time to time. When we do, we’ll change the “Last updated” date above. Please check back periodically.
14. Contact
Questions or requests about your privacy? Reach us through our Contact page or email [email protected].